Having been awarded as “Premier Partner” by the manufacturer, we set the highest standards with our central spare parts warehouse, spare parts depots in each branch and a global logistics network with our suppliers. This allows us to guarantee a maximum spare parts availability of over 98 % within 24 hours. The optimum supply of spare parts for successful machine maintenance, repair prevention and repairs can thus be guaranteed. In addition to spare and wear parts, the range also includes replacement parts and components, fluid analysis kits, hose service and maintenance kits, lubricants and coolants. We rely on genuine spare parts, as well as efficient delivery routes. If a particular part is not available at a given time, however, we quickly develop a solution and due to many different means at our disposal we are able to achieve availability. We are a competent parts specialist, here to help; intensive training has ensured that we are able to respond to your replacement part request with first-class professional advice, reliability, diligence and speed.
Central spare parts warehouse since June 2013
To optimise the supply of spare parts, we have built our own central spare parts warehouse in Erwitte. The 2,500 m² warehouse incl. 1100 pallet storage spaces contains ca. 13,000 different parts from all our suppliers, allowing us to respond as quickly as possible and reduce long idle or waiting times. The warehouse is currently home to a total of 160,000 spare parts. Our incoming goods department carefully checks all incoming parts. This allows us to offer impeccable quality. Daily shipping is guaranteed in our parts warehouse. As a result, about 140 spare parts packages currently leave our central warehouse on a daily basis. Per day nearly 190 orders are handled.